Help / FAQ

SECURITY AND CONFIDENTIALITY

WHAT IS LETH'S POLICY ON CONFIDENTIALITY?

The processing, confidentiality, and security of your personal data are important to us. We are committed to offering you personalized services while respecting your privacy and choices, in accordance with applicable personal data regulations.

Please consult The Leth privacy policy in the Privacy Policy section.

To provide you with the same personalized service worldwide, your data may be accessed by The Leth entities situated in various countries, including those where the applicable personal data legislation differs from that in your own country or within the European Union. This might include accessing your purchase history from a boutique other than your main boutique. Your personal data may also be processed by our trusted third-party suppliers for the purposes described above. We take all necessary safeguards, including contractual, technical, and organizational measures, to guarantee the privacy and security of your data and to protect it from any misrepresentation, damage, destruction, or access by unauthorized third parties.

It is important that you can control your personal data. In accordance with GDPR, you have the right to access and make corrections to your personal data, request its removal, oppose its use for legitimate reasons, and obtain limitation and portability where applicable. You can also request to no longer receive personalized communications about our products and services.

If you have any questions or concerns about how we process and use your personal data, or if you would like to exercise any of the rights described above, please contact The Leth's customer care service. You may also contact our Data Protection Officer at the following address: privacy@theleth.com.

DISCOVER NEWS FROM LETH

HOW CAN I FOLLOW LETH NEWS?

By subscribing to The Leth Newsletter, you will be among the first to hear about new products, events, and news from The Leth.

HOW CAN I SUBSCRIBE/UNSUBSCRIBE TO THE LETH NEWSLETTER?

To subscribe to our newsletter, please visit the "Newsletter" section and fill in the registration form. If you wish to unsubscribe from our newsletter, click on the link at the bottom of each Leth newsletter. You can also contact our Client Service Center with any questions regarding our newsletter. Our Client Advisors will be delighted to assist you.

THE LETH AND YOU

HOW CAN I BE INFORMED OF EXHIBITIONS ABOUT LETH?

If you have subscribed to The Leth Newsletter, you will be kept informed about all Leth news, including fashion shows, exhibitions, and new boutiques. You can also visit our theleth.com website to know the latest information.

If you have not yet subscribed to the Newsletter, you can do so for free by visiting the "Newsletter" section of theleth.com website. If you do not wish to subscribe to The Leth Newsletter, we invite you to visit our theleth.com website to know more.

HOW CAN I FIND OUT MORE ABOUT LETH?

For all information about The Leth, please visit the News & Events section of theleth.com website. Subscribe to the Newsletter to be among the first to hear about new products, events, and news from The Leth. Do not hesitate to contact the Client Service Center for further assistance.

THE LETH SELECTION

"EXPRESS YOUR IDENTITY TO THE WORLD"

WHERE ARE LETH PRODUCTS MANUFACTURED?

Leth products are meticulously crafted in Bangalore, India, where the country's finest artists focus on creating detailed, bespoke artwork that uniquely expresses our clients' identities. Each piece is a testament to our commitment to quality and individuality, ensuring that every creation is as exceptional as the person who wears it.

• Artisanal Excellence: Our products are made by skilled artisans who bring unparalleled expertise and dedication to every detail.
• Bespoke Craftsmanship: Every item is customized to reflect the unique style and personality of our discerning clientele.
• Exquisite Materials: We use only the highest quality materials to create pieces that are both luxurious and enduring.
• Timeless Elegance: Each creation is designed to be a timeless addition to your wardrobe, blending classic elegance with contemporary sophistication.

At Leth, we believe that true luxury lies in the artistry and personal touch that go into every product. Our commitment to excellence ensures that each piece not only meets but exceeds your expectations, offering an unparalleled experience of luxury and individuality.

HOW CAN I GET A LETH CRAFT REPAIRED?

Experience the luxury of personalized craftsmanship with Leth, where every piece is a testament to our dedication to quality, artistry, and your unique identity.

CLIENT DESIGN SUBMISSION

• Connect: Begin your journey by submitting your own design through the Leth Craft section on our online store at theleth.com. Share your vision and detailed requirements with us to ensure we capture your unique style.

DESIGN ANALYSIS AND CREATION

• Design Analysis: Our expert team will carefully analyze your provided design and specific requirements to understand your vision fully.
• Personalized Crafting: Based on your design, our skilled artisans in Bangalore, India, will proceed with building a one-of-a-kind personalized product, ensuring meticulous attention to detail and exceptional craftsmanship.

CRAFT DELIVERY AND UPDATES

• Timely Delivery: Once the product is ready, we strive to provide it to you within the shortest time period possible.
• Regular Updates: Throughout the process, you will receive regular updates via WhatsApp and email to keep you informed about the progress of your bespoke creation.
  
  

CLIENT SERVICE CENTER

HOW CAN I CONTACT LETH?

The Client Advisors at The Leth Client Service Center will be delighted to provide you with personalized advice and answer your questions from Monday to Saturday from 10am - 9pm (IST) and on Sunday from 11am - 7pm (IST) by calling +91 974145 3546 or by email at: client@theleth.com. We also invite you to refer to our contact page to obtain all our contact information.

WHAT ADDRESS SHOULD I USE TO WRITE TO LETH?

You can also write to us at this address:

The Leth
136, 3rd Floor
S T Bed, Koramangala
Bangalore, KA 560095